Claim Page


  Extra protection for shipments that are lost, broken, or stolen. Add shipping Insurance to your cart at checkout to enable your purchase protection.  

The claims form is easy to use and is found in our footer menu.

The typical timeline for processing a claim includes tracking, searching and updates for the lost package, which can take 7 to 10 business days.

  If your package can not be recovered after all investigative methods have been exhausted then a replacement can be arranged depending on stock of items lost.

  If item gets sold out after your purchase, arrangements can be made for store credit or priority fulfillment of same item upon restock. Records are made and checked for fraudulent patterns for each customer claim. 

Fraudulent claims may result in order cancellation and termination of any future contracts with customer.